Support

Need help?

Hosting should not mean figuring everything out yourself. We provide straightforward support for the things that keep your website running.

What we help with

Hosting

Questions about your plan, your account and your website.

Email

Setting up mailboxes, forwarding, webmail and email apps.

WordPress

Installing, updating and managing your WordPress site.

DNS

Pointing your domain and managing DNS records.

cPanel

Finding your way around your control panel.

Contact support

Email support@giametrix.com and include your domain name and a short description of what you need. A real person will reply.

How support works

  1. Tell us what is happening

    Send your domain name and a short description of the issue or question.

  2. We look into it

    We review your account and get back to you with an answer or the next step.

  3. We follow through

    We stay with the request until it is resolved.

Support covers hosting, email, WordPress, DNS and cPanel. It does not include custom website design or ongoing managed IT services.

Have a question first?

Send us a message and we will get back to you.

Contact Us